Customer Service and Support - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by Gerard Blokdijk
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Author: Gerard Blokdijk
Number of Pages: 194 pages
Published Date: 01 Jul 2015
Publisher: Complete Publishing
Publication Country: United States
Language: English
ISBN: 9781488892905
File size: 15 Mb
File Name: Customer.Service.and.Support.-.Simple.Steps.to.Win,.Insights.and.Opportunities.for.Maxing.Out.Success.pdf
Download Link: Customer Service and Support - Simple Steps to Win, Insights and Opportunities for Maxing Out Success
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The one-stop-source powering Customer Service and Support success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Customer Service and Support knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Customer Service and Support innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Customer Service and Support blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Customer Service and Support adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Customer Service and Support growth.
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